Are the products shown on the catalogue
pages the only ones you have?
No, these products only act
as representatives of literary tens of thousands of the other
products we have and they only serve a purpose of giving you a
crew on what we have. Please contact us for more further discuss
about the products we have offer.
How are wooden
paintings made?
First a board about 2 cm deep (depth) is chosen. Then, the figures
are drawn on the wood which allows the wood cutter to chisel
out parts of the picture. In the pictures that you see, the
background is carved out which leaves the figures raised above
the background. Next, both the background and the figures are
painted. The outside frame is also painted.
Tell me more about the ostrich
eggs?
Ostrich eggs are the largest bird eggs in the
animal world
Color: white / ivory
Height approximately 15 to 17 cm
Diameter about 10 to 12 cm
Full weight from 1.2 to 1.9 Kg
Empty weight about 350 to 500g
Opening hole 15 to 20 mm
Shell thickness 2 mm
The eggs you see here are either decoupaged or hand painted
to give them the different views that you see here.
Where should we
make payments?
We
accept payments through checks and ACH plus money transfer to
our bank accounts here in the United States. Please see details
here to proceed with payments.
For more information you can also email us at orders@ipocrafts.com
When do you fulfil
orders after payment?
We
start fulfilling orders immediately we confirm payment to our
bank accounts. It would be advisable to send us a notice and
proof [where necessary], after you have sent in the money to
our account. This way, we would start working on your order
immediately. It takes not longer than two days after the transaction,
for the money to be already on our account.
How long does
it take for you to fulfil the orders?
This depends on the size of the
order and the availability of the products ordered. However,
for large orders especially above $50,000, it takes between
2-5 weeks. Any orders of $50,000 or below this amount, it takes
less time with most of them taking only days under normal circumstances.
Kindly let me
know more about the shipping rates.
The
shipping rates depend on the courier company used and the amount
of time you would like these products to take before reaching
you. We shall advise you, accordingly during the process but
the time is from a few days and about 3 weeks. We use; DHL,
FedEx, UPS, Skynet World Wide Express and USPS.
Can you make special
orders for me?
Sure
yes we can make special orders but these orders need discussion.
Recall, we understand a special order as something unique to
you or your customer. For details please write to; special@ipocrafts.com
Do you allow orders
above $100,000?
Yes,
simply contact us and let us discuss more.
Do you fulfil
small orders?
To us, there is no small or big order. Every order is important
and we shall strive with all our energies to satisfy you regardless
of the order’s net worth.
Any discounts
on large orders?
Sure,
simply email us on special@ipocrafts.com in order to know more
about this.
Do you accept returns?
Yes
we do and our return policy reads as follows;
In case of any damages which have occurred
on the product[s] directly because of us; we shall agree to
refund the customer or replace the product[s] with another better
one without further payment of the shipping fees on the side
of the customer[ store owner].
However, In order for us to do this, we shall need to have received
claims from the recipients of the products with in 3 [three]
days after the receipt of the products. We believe that the
time will be enough for someone to have noticed any damages.
If the order is big as in the case of those orders above $50,000,
more time will be granted up to a week [seven weeks].
Your question not answered? Please do write to us; info@ipocrafts.com
and we shall promptly reply with in 48 hours.
